Responsible for taking all incoming phone calls and transferring them to the right person.Assisted in keeping the waiting area and common offices clean.Often worked with loan officers to arrange the daily schedule and get customers preliminary information.Provide clients with the information asked for. Ask questions to determine the nature of the problem or query. Listen carefully to clients and make notes of information both mentally and actually. Responsible for greeting all customers as they entered bank and delivering information as needed. Greet clients on the phone and inquire into their purpose for calling.– City, State Bank Customer Service Representative Able to stand in for tellers when necessaryĪugust 2011 to February 2015 Company Name.Exceptional computer and Internet skills.
Excellent customer service and communication skills.Documents work by completing paperwork on each job, including daily time, progress, and duration and maintaining files. Provides remote customer and technician support. Adept at delivering information clients need, answering incoming calls and preparing clients for meetings with loan officers. Prepares for on-site inspection and repairs by remotely inspecting BAS and providing a detailed report of outstanding issues and discrepancies to others.
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